SMS Terms of Service

Last Updated: May 4, 2026

Please read these terms and conditions carefully. By providing your mobile number and opting in to receive SMS messages from Ontrack Realty LLC, you agree to be bound by these SMS Terms of Service.

1. Program Description

Ontrack Realty LLC provides internal automated and manual text message reminders to agents and staff. These messages include, but are not limited to:

  • Appointment reminders and schedule changes.

  • Real estate transaction updates.

  • Internal company alerts and administrative notifications.

2. Message Frequency

Message frequency varies depending on your activity and engagement with our internal systems. You can expect to receive messages only as needed for business operations.

3. Cost

Ontrack Realty LLC does not charge for our SMS service; however, message and data rates may apply from your mobile carrier. Check with your wireless provider for details on your specific text messaging plan.

4. Supported Carriers

Our messages are supported by all major United States carriers. Please note that mobile carriers are not liable for delayed or undelivered messages.

5. Opt-Out (Stop)

You may opt-out of receiving SMS messages from us at any time. To unsubscribe, text STOP to the phone number from which you are receiving messages. After texting STOP, you will receive one final confirmation message. Following this, you will no longer receive SMS messages from that specific number unless you opt back in.

6. Support (Help)

If you are experiencing issues with the messaging program or have questions, you can reply with the keyword HELP for more assistance, or contact us directly at moreontrack@gmail.com or (214) 293-4325.

7. Privacy

Your data is handled in accordance with our [Privacy Policy]. We do not share your opt-in consent or mobile data with third parties for marketing purposes.

8. Changes to Terms

Ontrack Realty LLC reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting to this website.